Cumbria Family Business Awards

Cumbria Family Business Awards

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It’s always gratifying to win awards, to be recognised by our guests, or by the industry leaders – or both – for the efforts we make to ensure our guests have the best possible experience.

But there’s something rather special about our most recent accolade – best small hotel in the Cumbria Family Business awards.

Many businesses here in Cumbria are family run, and at the star-studded presentation night at The Garden of Eden we found ourselves surrounded by colleagues in hospitality, by some of our suppliers, and by other crucial businesses who keep the wheels turning for us all.

We were surprised and delighted to win. We’re just a small “family” unit, after all…..just Caroline and I, with some significant behind the scenes assistance from my parents. (We always hope that the younger generation will want to join in and eventually take over, but one is currently living and working away, and the other is an aspiring actress!)

But there’s a genuine family atmosphere here at Cedar Manor, as our guests will confirm. We are a family which welcomes visitors into our family home, which we have created into the most luxurious small hotel in the entire Lake District. We want guests to come here for a total escape, luxury holiday or break but at the same time to feel comfortable and “at home”. So we treat them with the care and respect accorded to our own family. We’re particularly proud of the attention to detail in our customer service which is regularly singled out for comment by our guests. This is also our home, so we can make the warmth of welcome a genuine one. The same applies to all our staff who become very much a part of the “family” here.

And as our guests know, we apply family values, a warm family welcome, without losing any of the professionalism which tourists to the area expect and deserve. So next time you come to stay, have a look at our latest trophy. In a lovely example of serendipity, it’s a glass piece, made by the fantastic artist Jo Vincent, who also created the chandelier in our welcome lounge.

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